Age Verification & Responsible Utilization:
As a responsible seller, we require purchasers to confirm that they are of legal age, which is 18 years or older. Furthermore, we expect customers to possess the ability to comprehend and adhere to instructions. By making a purchase, you explicitly acknowledge your commitment to using our products in a responsible and intended manner. It is essential to understand that uThrive Labs assumes no liability for any misuse of our products, and we do not provide any form of health or medical advice. We strongly emphasize the importance of thoroughly reviewing and comprehending all provided instructions and warnings before product usage.
External Website Links:
All links to external websites are provided as a convenience to you. uThrive Labs has no affiliation with these sites, nor do we have any control over your interaction with them. Please double check all website links in your browser and verify website certificates for authenticity before sending sensitive information or conducting any transactions.
Presently, uThrive Labs exclusively offers shipping services to customers located within the United States, with the exception of the US Virgin Islands and Puerto Rico. For the benefit of our valued customers, we provide free shipping for orders exceeding $199. It is important to note that items eligible for free shipping do not contribute to the $199 order minimum for other items. In the event that you encounter any challenges or issues with your order, please do not hesitate to contact us via email, and our dedicated customer service team will diligently assist you in resolving any concerns.
Returns & Defective Product Handling:
We deeply regret to inform you that we do not entertain return requests. However, in the unlikely event that you receive a product that is defective or non-compliant with our quality standards, we kindly request that you take immediate action. Document the issue meticulously, capturing multiple images for comprehensive review, and then promptly share this documentation with us. It is vital to understand that we do not ship CBDelight products to locations with restrictions on CBD or Kratom. In the event that we determine your state prohibits such sales, we will promptly initiate a refund for your CBDelight purchase(s). Refunds may be issued either in the form of a store credit or via the original payment method used (e.g., cryptocurrency, credit card, PayPal, Venmo, etc.). Please be aware that variations in the final appearance of products compared to the images presented on our website may occur.
Payment Methods & Cryptocurrency Processing:
To enhance payment flexibility, we offer a variety of payment options, including cash, credit/debit cards, PayPal, Venmo, and cryptocurrency. For cryptocurrency payments, we exclusively accept Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), and Monero (XMR). If you opt for cryptocurrency payment, please initiate contact with us, providing your order details and shipping address for manual processing. To express our gratitude, we extend a 5% discount (excluding shipping costs) for cryptocurrency payments. It is imperative to understand that we will proceed with order fulfillment only upon receipt and confirmation of the cryptocurrency payment in our wallet. In case of any ambiguity, we may request a transaction hash for validation purposes. We would like to underscore that uThrive Labs cannot be held liable for any lost cryptocurrency, and retrieval is not possible. Therefore, we strongly advise utmost caution when sending funds, ensuring precision in both the amount and destination address.
FDA Disclaimer & Healthcare Professional Consultation:
None of the products offered by uThrive Labs have undergone FDA review or received FDA approval. Furthermore, none of our products claim to possess the ability to treat, cure, or prevent any disease or medical condition. We strongly advocate for a consultative approach with your healthcare provider before making any purchases from our product lineup, particularly if you harbor any concerns or inquiries regarding their usage. Importantly, once your order has been dispatched and is in transit, we are regrettably unable to entertain requests for refunds on your transaction.
Your adherence to these meticulously detailed terms and conditions is essential in ensuring a secure, compliant, and satisfactory experience with uThrive Labs.